Location: Dracut, MA
Washington Savings Bank is looking for a dynamic and customer-focused Assistant Branch Manager to join our team. If you’re a banking professional with leadership experience and a passion for delivering exceptional service, we want to hear from you!
About the Role:
As the Assistant Branch Manager, you’ll play a key role in the daily operations of our Dracut branch, ensuring an outstanding customer experience while supporting the Branch Manager in achieving business goals. You’ll also act as the branch leader in the manager’s absence, overseeing staff and operations to maintain smooth and efficient service.
What You’ll Do:
- Lead and Support the Team – Guide and assist branch staff, ensuring exceptional service and compliance with banking regulations.
- Customer Engagement – Provide financial guidance, assist with account transactions, and promote bank products that meet customer needs.
- Operations Oversight – Manage daily cash operations, ATM supplies, and teller settlements while resolving operational issues.
- Branch Security & Compliance – Serve as a keyholder for opening/closing duties and ensure adherence to all policies, procedures, and federal/state regulations.
- Technology & Innovation – Maintain knowledge of banking systems, digital banking products, and Microsoft Office tools to support staff and customers effectively.
What We’re Looking For:
- Experience: 3-5 years in banking, including supervisory or leadership experience.
- Education: Some college coursework required; Associate’s degree or higher preferred.
- Tech-Savvy: Proficiency in Microsoft Office and ability to learn banking systems.
- Leadership Skills: Strong communication, problem-solving, and decision-making abilities.
- Customer-Centric Mindset: Passion for providing top-tier customer service.
- Community Engagement: Willingness to represent the bank at community events and build relationships with local businesses and organizations.
Why Join Us?
At Washington Savings Bank, we offer a competitive salary and a generous benefits package, including:
- 401(k) with employer match
- Pension plan
- Tuition reimbursement
- Medical, dental, and vision insurance
- Career growth opportunities
Job Type: Full-time
Join a community-focused bank where your contributions make an impact!
Washington Savings Bank currently has an opening for an experienced Commission Mortgage Loan Originator based in our Dracut Loan Center.
The qualified candidate will be responsible for originating new loan relationships with individuals and businesses in the Bank’s market. Knowledge of lending products and services is essential. The qualified candidate will have experience and knowledge in various lending functions such as: loan origination and applicable systems, knowledge of the MortgageBot system, strong computer skills specifically in Word and Excel, and a proven track record in selling, cross-selling, and cold calling to promote new business to the Bank.
The successful candidate, at minimum, must be a high school graduate with 3-5 years’ experience as a Loan Originator. The candidate must be detail oriented. The ideal candidate will have the ability to prioritize and organize workflow, have a good attention to detail, and must be able to multitask. Excellent customer service skills along with strong written and verbal communication skills are necessary for this position.
Pay: Full Commission or base plus commission
Job Type: Full-time
Benefits: Generous Benefit Package, Including 401K, Dental, Medical, and Vision.
Resumes or inquiries should be directed to careers@washingtonsavings.com
